Shipping Policy

Weiss Boutique Genève Shipping Policy

Weiss Boutique Genève strives to provide all its customers with fast and reliable shipping. This shipping policy outlines delivery times, costs, and procedures to ensure an optimal shopping experience.

Delivery times
Weiss Boutique Genève strives to ship all orders within 24 to 48 hours of purchase confirmation. Once shipped, orders are typically delivered within 5–14 business days. Delivery times may vary depending on factors such as:

  • Weather conditions

  • Periods of high demand (such as holidays)

  • Customs procedures (if applicable)

Free shipping
At Weiss Boutique Genève, you enjoy free shipping on all orders. Regardless of your order amount or location, we ensure you pay no shipping costs. This is part of our commitment to making the shopping experience as easy and enjoyable as possible.

Dispatch
All orders at Weiss Boutique Genève are shipped directly from our supplier. This approach helps us shorten processing times and ensure you receive your products as quickly as possible. It also allows us to perform strict quality control on every item shipped.

Order processing

  • Once your order is placed, you will receive a confirmation email with all the details of your purchase.

  • Orders are processed and shipped within 24 to 48 hours.

  • When your order has been shipped, you will receive an email with a tracking number so you can easily track your package.

Tracking orders
Weiss Boutique Genève provides tracking information for all orders. The tracking number you receive via email allows you to track the progress of your order via the carrier's website. This way, you know exactly where your package is and when it will be delivered.

Questions and support
Do you have questions about your order or our shipping policy? Our customer service team is ready to help! You can reach us at:

Email: info@weissboutiquegeneve.com
We aim to answer all your questions quickly and professionally.

Limitations and exceptions
While we do our utmost to meet estimated delivery times, sometimes unforeseen circumstances can cause delays. These include:

  • Customs processes

  • Bad weather conditions

  • Force majeure situations

Weiss Boutique Genève is not responsible for such delays, but we appreciate your understanding and patience in such cases.

Conclusion
Weiss Boutique Genève is committed to providing an exceptional online shopping experience, including fast and reliable delivery. By following our shipping policy, we ensure every customer receives their products as quickly as possible. For questions or additional information, please feel free to contact us at info@weissboutiquegeneve.com